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As BMB ……………….. Trade Inc. ("BMB" or "Company"); the privacy and security of your personal data are among our top priorities. In this context, we would like to inform you about your personal data processed via the website and/or mobile application (collectively referred to as "BMB Platform") of www.BMB.com in order to fulfill our obligation to inform arising from Article 10 of the Personal Data Protection Law No. 6698 ("KVKK"). Personal data means any information that makes your identity specific or identifiable. The personal data processed by BMB, their purposes, the recipient groups they may be transferred to, collection methods, legal grounds, and your rights related to such personal data are listed below.

What personal data is processed by BMB?
Individuals who agree to the membership terms on the BMB platform, log in via the website or the application installed on mobile devices, and follow and/or purchase products on the platform are defined as "Members." If you become a member of the BMB platform, the following personal data of yours may be processed:

Identity Information: your name, surname, Turkish ID number (processed only when purchasing certain product groups in accordance with relevant legislation), gender (if shared by you), date of birth, height, and weight information (if shared by you),
Contact Information: your phone number, delivery address, email address,
Customer Transaction Information: your order and invoice information, delivery transaction information, information on transaction history related to your purchases, requests and complaint information, information shared by you within comments and questions if you comment on and/or ask about products on the platform, information regarding conversations held with BMB assistant via the chat channel, and order information in case you place an order,
Transaction Security Information: IP address, password and passcode information, cookie information,
Marketing Information: shopping history information, utilized campaign information, profiling and segmentation information, cookie records,
Legal Transaction Information: information in correspondence with authorized persons, institutions, and organizations, information in lawsuit and execution files, information on legal requests,
Audio Record Information: your voice recording in case of contact with the call center.

What are the purposes and collection methods of processing your personal data?
Your identity, contact, and customer transaction information are collected and processed automatically via mobile application or website within the scope of our contractual relationship from you directly for the following purposes:

Conducting processes related to the establishment and performance of the contract,
Conducting and auditing finance and accounting processes,
Conducting and auditing company business activities,
Conducting invoicing processes,
Conducting logistics, cargo activities, and tracking delivery processes,
Conducting purchase transactions via the website/mobile applications and verifying the identity information of the transaction performer,
With your explicit consent, using the data for various marketing and advertising activities, providing you with products tailored to your preferences, and conducting activities to provide you with a better shopping experience and enhance your satisfaction,
Increasing customer satisfaction, recognizing our customers shopping from the platform, conducting customer base analysis, and conducting activities to develop and improve the products and services offered by our company,
Conducting strategic analysis studies,
Conducting communication activities,
Offering products that may interest you considering your interests,
Contacting you regarding the terms, current status, and updates of contracts executed via our platform within the scope of the Distance Sales Contract and relevant provisions of the Consumer Protection Law, and making necessary notifications,
With your explicit consent, informing you about developments, opportunities, and innovations at BMB,
Conducting activities for recognizing our customers shopping via the website and/or mobile applications and using this data for customer base analysis, conducting surveys electronically and/or physically through contracted organizations within this scope,
Evaluating your requests, complaints, and suggestions regarding our products and services,
Ensuring that you obtain information about the products,
Conducting after-sales support services for goods and services,
Conducting information security processes,
Ensuring the security of operations related to the BMB platform,
Ensuring that activities are conducted in compliance with legislation,
Tracking and conducting legal affairs,
Providing information to authorized persons, public institutions, and organizations.

Your transaction security information is collected and processed automatically via mobile application or website within the scope of our contractual relationship from you directly for the following purposes:

Conducting processes related to the establishment and performance of the contract,
Conducting and auditing company business activities,
Conducting purchase transactions via the website/mobile applications and verifying the identity information of the transaction performer,
With your explicit consent, using the data for various marketing and advertising activities, providing you with products tailored to your preferences, and conducting activities to provide you with a better shopping experience and enhance your satisfaction,
Increasing customer satisfaction, recognizing our customers shopping from the platform, conducting customer base analysis, and conducting activities to develop and improve the products and services offered by our company,
Conducting information security processes,
Ensuring the security of operations related to the BMB platform,
Ensuring that activities are conducted in compliance with legislation,
Providing information to authorized persons, institutions, and organizations.

Your legal transaction information is collected and processed automatically via mobile application or website within the scope of our contractual relationship from you directly for the following purposes:

Conducting processes related to the establishment and performance of the contract,
Conducting and auditing company business activities,
Evaluating your requests, complaints, and suggestions regarding our products and services,
Conducting information security processes,
Ensuring the security of operations related to the BMB platform,
Ensuring that activities are conducted in compliance with legislation,
Tracking and conducting legal affairs,
Providing information to authorized persons, institutions, and organizations.

Your audio record information is collected and processed in the case of contact with the call center for the following purposes:

Conducting processes related to the establishment and performance of the contract,
Conducting communication activities,
Conducting campaigns, providing you with products tailored to your preferences, and conducting activities to provide you with a better shopping experience and enhance your satisfaction,
Conducting activities to develop and improve the products and services offered by our company,
Offering products that may interest you considering your interests,
Contacting you regarding the terms, current status, and updates of contracts executed via our platform within the scope of the Distance Sales Contract and relevant provisions of the Consumer Protection Law, and making necessary notifications,
With your explicit consent, informing you about developments, opportunities, and innovations at BMB,
Conducting activities for recognizing our customers shopping via the website and/or mobile applications and using this data for customer base analysis, conducting surveys electronically and/or physically through contracted organizations within this scope,
Evaluating your requests, complaints, and suggestions regarding our products and services,
Ensuring the security of operations related to the BMB platform,
Ensuring that activities are conducted in compliance with legislation,
Tracking and conducting legal affairs,
Providing information to authorized persons, institutions, and organizations.

What is the legal basis for processing your personal data?
Your personal data is processed based on the legal grounds stipulated in Articles 5, 8, and 9 of KVKK as follows:

On the legal basis that it is expressly provided for by the laws that our Company is subject to, including but not limited to Law No. 6563 on Regulation of Electronic Commerce, Law No. 6102 on Turkish Commercial Code, Law No. 5237 on Turkish Penal Code, and Law No. 6502 on Protection of the Consumer; in order to ensure the security of the operations on the company platform, conduct information security processes, and ensure that activities are carried out in compliance with the legislation,

On the legal basis that it is necessary for the performance or establishment of a contract; in order to carry out activities related to the execution of contracts executed via our platform within the context of provisions of Law on Protection of the Consumer, conduct activities for the execution of purchase transactions, carry out and audit company business activities, track delivery processes, evaluate requests, complaints,